Frequently Asked Questions
How long does it take to receive my order?
Processing time:
It takes roughly 1-8 weeks depending on what items have been ordered and time of year. Processing time will now depend on the date you need your items so make sure to contact me or add your due date when you place your order.
Any items due with in a 2 week time frame may need to be placed with the rush order fee item and confirmed with us before hand. Shipping upgrade may also need to be applied depending on how busy I get at that time for express shipping. Thank you!
All ready to ship items will ship out 1-3 days after purchase. Each package is shipped using USPS or UPS. Upgraded express shipping is available at https://lamourleallure.com/products/shipping-upgrade
Samba orders with any type of metal frame bra take 1+ Months to create due to frame development, please order ahead of time.
**If the due date you need your order by was not confirmed with us before you placed the order please do not expect it to arrive by that day**
**Based on busy season and specific holidays the processing time is not guaranteed, during Halloween and festival season please order ahead of time since some orders may take over 8 weeks due to high volume of orders**
Payment Policy -
All orders must be paid in full before they can be shipped out.
Payment plans and deposits are welcome! This allows your order to be started ahead of time but remember it must be completely paid off before it can be shipped out.
Any Payment Plans or Deposits are NON REFUNDABLE so make sure to complete them to receive your items.
Please read return policy before purchasing any items.
Custom Orders-
We do take any and all custom orders.
All items can be semi changed with different detailing or color per your request.
Please email us (izabela@lamourleallure.com) with any questions regarding the item(s) you are looking at or with any details about a new creation you have in mind.
Sizing-
All inclusive, anything from petite to plus size and most items can be made in child sizing as well.